Welcome to the Cybersecurity Readiness Podcast Site
Feb. 2, 2022

Securing the Smart Supply Chain

In episode 18, Alan Mihalic, President IoT Security Institute, speaks to the challenges and success factors associated with securing Internet-of-Things (IoT) devices in smart supply chains. He draws upon the IoT Security Framework to share some guiding principles and practices to help supply chain participants specify, procure, install, integrate, operate, and maintain IoT securely for smart cities and critical infrastructure.

To access and download the entire podcast summary with discussion highlights --

https://www.dchatte.com/episode-18-securing-the-smart-supply-chain/

In episode 18, Alan Mihalic, President IoT Security Institute, speaks to the challenges and success factors associated with securing Internet-of-Things (IoT) devices in smart supply chains. He draws upon the IoT Security Framework to share some guiding principles and practices to help supply chain participants specify, procure, install, integrate, operate, and maintain IoT securely for smart cities and critical infrastructure.

To access and download the entire podcast summary with discussion highlights --

https://www.dchatte.com/episode-18-securing-the-smart-supply-chain/

 

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Transcript
Introducer:

Welcome to the Cybersecurity Readiness Podcast



Introducer:

Series with Dr. Dave Chatterjee. Dr. Chatterjee is the author of



Cybersecurity Readiness:

A Holistic and High-Performance



Cybersecurity Readiness:

Approach. He has been studying cybersecurity for over a decade,



Cybersecurity Readiness:

authored and edited scholarly papers, delivered talks,



Cybersecurity Readiness:

conducted webinars, consulted with companies, and served on a



Cybersecurity Readiness:

cybersecurity SWAT team with Chief Information Security



Cybersecurity Readiness:

officers. Dr. Chatterjee is an Associate Professor of



Cybersecurity Readiness:

Management Information Systems at the Terry College of



Cybersecurity Readiness:

Business, the University of Georgia, and Visiting Professor



Cybersecurity Readiness:

at Duke University's Pratt School of Engineering.



Dr. Dave Chatterjee:

Hello, everyone. I'm delighted to



Dr. Dave Chatterjee:

welcome you to this episode of the Cybersecurity Readiness



Dr. Dave Chatterjee:

Podcast Series. Today, I will be talking with Alan Mihalic,



Dr. Dave Chatterjee:

Founder and President IoT Security Institute. Alan,



Dr. Dave Chatterjee:

welcome. It's great to have you as a guest. Thanks for making



Dr. Dave Chatterjee:

time to share your thoughts and perspectives with our listeners.



Dr. Dave Chatterjee:

So let's get started with you sharing with the listeners a bit



Dr. Dave Chatterjee:

about your cybersecurity journey.



Alan Mihalic:

Well, firstly, thank you, Dave, for inviting



Alan Mihalic:

me, it's a pleasure to be here. My journey is a long one. It



Alan Mihalic:

started off very much in a technical realm, working with



Alan Mihalic:

security, security services that evolved over time into



Alan Mihalic:

architecture, governance, risk management, subsequently, it



Alan Mihalic:

moved into advisory services. And that's spanned a period of



Alan Mihalic:

over 20 years now. Of late, relatively, I suppose, the the



Alan Mihalic:

emergence of smart technologies and smart cyber has drawn me



Alan Mihalic:

into that area, because it's at firstly, it's a particular



Alan Mihalic:

interest. And secondly, it is certainly the the challenges of



Alan Mihalic:

the future and as many cyber professionals will state that



Alan Mihalic:

the future is far more interesting than the past.



Dr. Dave Chatterjee:

True, very true. And in fact, when we were



Dr. Dave Chatterjee:

discussing about this podcast, and we are talking about



Dr. Dave Chatterjee:

securing the smart supply chain, and you are talking about your



Dr. Dave Chatterjee:

IoT security Institute, the Internet of Things security



Dr. Dave Chatterjee:

Institute, it, it kind of brought to mind the the reality



Dr. Dave Chatterjee:

that we face today, where the more digitized we get, the more



Dr. Dave Chatterjee:

smarter we get, so to speak, the more vulnerable we are. While



Dr. Dave Chatterjee:

these smart devices offer many benefits and capabilities, they



Dr. Dave Chatterjee:

are known to have weaker security protections. They're



Dr. Dave Chatterjee:

often not easily patchable, or updatable. So there are lots of



Dr. Dave Chatterjee:

challenges in front of us. You know, how would you define or



Dr. Dave Chatterjee:

describe the challenges of smart supply chains?



Alan Mihalic:

Well, I think firstly, we can we just look at



Alan Mihalic:

IoT and devices at first, as part of that overall picture, I



Alan Mihalic:

think that it's not just a technological change, but it's



Alan Mihalic:

societal change. And the emergence of IoT has affected



Alan Mihalic:

urban planning, engineering as much as it's impacted network



Alan Mihalic:

computing services and traditional services delivery. I



Alan Mihalic:

mean, effectively, IoT is at the core of our smart cities we live



Alan Mihalic:

in, the smart buildings we occupy, and, and even even the



Alan Mihalic:

smart bodies we inhabit. And as a result of the sheer number of



Alan Mihalic:

these devices, and the increasing dependency upon these



Alan Mihalic:

devices to function in an expected manner, especially in



Alan Mihalic:

critical environments, bring forward a scenario where the



Alan Mihalic:

ramifications of failure or compromise are incredibly



Alan Mihalic:

significant. We cannot afford to be complacent when it comes to



Alan Mihalic:

this type of security, particularly IoT security. So



Alan Mihalic:

the interesting thing that that could effectively be looked upon



Alan Mihalic:

as somewhat technology restraint. But this shift has



Alan Mihalic:

also caused a great deal of change in the way we just view



Alan Mihalic:

security and national security in a way that perhaps we never



Alan Mihalic:

had before. And I just like to extrapolate, like, extrapolate



Alan Mihalic:

upon that a little bit. The notion of protecting a nation or



Alan Mihalic:

protecting our critical assets is generally being thought of as



Alan Mihalic:

a government responsibility. Now from a military perspective, if



Alan Mihalic:

our nation is at threat, we have an army we have an air force, we



Alan Mihalic:

have a navy And the government is tasked with making sure that



Alan Mihalic:

that meets the the challenges ahead and the potential



Alan Mihalic:

adversaries that may threaten our, our existence. To put it



Alan Mihalic:

that way. This technology, it needs to be understood and many



Alan Mihalic:

are coming to it now is that it is defined security and national



Alan Mihalic:

security, not simply can no longer be a government



Alan Mihalic:

responsibility. And you're seeing that in the changes in



Alan Mihalic:

the way that legislation is produced the way we approach the



Alan Mihalic:

whole notion of being a secure society. Now, let me give you an



Alan Mihalic:

example. Governments have been briefed, and are well aware now



Alan Mihalic:

that they cannot, as, as previously mentioned, secure us



Alan Mihalic:

they need to rely on both the public and the private sector.



Alan Mihalic:

So cybersecurity is as as has been given a responsibility now



Alan Mihalic:

on corporations and institutions got a responsibility. And



Alan Mihalic:

governments are driving this down very strongly to ensure



Alan Mihalic:

that they meet, as you mentioned, those security



Alan Mihalic:

challenges that are emerging out of the IoT or, you know, bigger



Alan Mihalic:

picture smart technologies. So to protect a smart grid or water



Alan Mihalic:

supply or things of that nature, the government can't just do it,



Alan Mihalic:

the government relies on the community and corporations to



Alan Mihalic:

ensure they do their part. Now that ostensibly may seem a very



Alan Mihalic:

logical thing and it certainly is, but from from a practical



Alan Mihalic:

from the deployment from an accountability perspective, it



Alan Mihalic:

is a seismic shift in the way we look at security. So, we may



Alan Mihalic:

come in and say IoT devices, but when we look at how they are



Alan Mihalic:

deployed, and the sheer number of them, and the omnipresent



Alan Mihalic:

nature, it becomes quite a challenge. So we can say that



Alan Mihalic:

the conversation can be can be had at multiple tiers, with with



Alan Mihalic:

similar considerations.



Dr. Dave Chatterjee:

Absolutely. In fact, you know, it is really,



Dr. Dave Chatterjee:

you need to take a holistic approach a people process and



Dr. Dave Chatterjee:

technology approach, you need to involve the various



Dr. Dave Chatterjee:

stakeholders, like you said, government alone is incapable of



Dr. Dave Chatterjee:

securing the critical infrastructure, the partnership



Dr. Dave Chatterjee:

with the private sector is essential. I have to mention, in



Dr. Dave Chatterjee:

the context of this discussion, in March of 2018, my city of



Dr. Dave Chatterjee:

Atlanta suffered one of the largest and most expensive



Dr. Dave Chatterjee:

ransomware attacks, costing upwards of $17 million. The city



Dr. Dave Chatterjee:

and its services came literally to a standstill. You know, all



Dr. Dave Chatterjee:

the automated operations were kind of crippled, everything had



Dr. Dave Chatterjee:

to be handled by paper, in person payment of water bills,



Dr. Dave Chatterjee:

renewals of business lines, licenses, payment of parking



Dr. Dave Chatterjee:

tickets, you know, everything got affected. And, and that's



Dr. Dave Chatterjee:

just a, well, I don't want to use the word just But that's an



Dr. Dave Chatterjee:

example of a city getting breached. Now, think about our



Dr. Dave Chatterjee:

nuclear infrastructure. Think about, like you mentioned, the



Dr. Dave Chatterjee:

water systems, the natural gas resources, we are deploying



Dr. Dave Chatterjee:

smart technologies everywhere, to enhance efficiency, enhance



Dr. Dave Chatterjee:

effectiveness. But along, you know, while we do that, unless



Dr. Dave Chatterjee:

we are extremely security conscious, it's going to be it



Dr. Dave Chatterjee:

is a huge challenge. It's not easy to handle. In fact, you



Dr. Dave Chatterjee:

mentioned during our prior discussion about the security by



Dr. Dave Chatterjee:

design approach, and that really appeals to me, I'd love for you



Dr. Dave Chatterjee:

to expand on that for our listeners.



Alan Mihalic:

Okay, well, security by design is



Alan Mihalic:

effectively ensuring that cyber security and principles of



Alan Mihalic:

privacy are included in all all stages of the design build run



Alan Mihalic:

process. Now. We that means that security is not factored in,



Alan Mihalic:

after a building or a city solution has been implemented,



Alan Mihalic:

but it's very much part of the entire process. And because



Alan Mihalic:

urban urban planning and engineering is such a



Alan Mihalic:

complicated area, because both in the physical and virtual



Alan Mihalic:

aspects, it's paramount that these checks and balances are



Alan Mihalic:

maintained through the process. And we can take that as simply



Alan Mihalic:

as saying that, again, coming back to the idea of IoT devices,



Alan Mihalic:

ensuring that they're appropriately sourced for their



Alan Mihalic:

purpose, not simply as a case of the beneficial price points and



Alan Mihalic:

equally, the standards need to ensure that, that the privacy of



Alan Mihalic:

the of the community and of the individual is protected. Now you



Alan Mihalic:

can, you can take that out from a device to, to the philosophy



Alan Mihalic:

of the city, you can take that out to the, to the risk appetite



Alan Mihalic:

of the community. And so security by design means to



Alan Mihalic:

factor in, the considerations that you would, when assessing



Alan Mihalic:

the risk profile, the security controls required to protect a



Alan Mihalic:

given asset. Now, I'd like to sort of take a little bit



Alan Mihalic:

further than that. Now, we often you know, for those of us that



Alan Mihalic:

have been around long enough and have always defined security as



Alan Mihalic:

securing an asset, and that asset is often taken a physical



Alan Mihalic:

form, but just on the previous point that, that security by



Alan Mihalic:

design can be taken to the investment can be taken to a



Alan Mihalic:

community say the state of self. Now, let me give you an example.



Alan Mihalic:

Um, you know, we look at the stock market, and we look at the



Alan Mihalic:

the stability of institutions to be able to provide a service



Alan Mihalic:

step that has a return on investment. Now, if we look at



Alan Mihalic:

that, in this context, communities, cities, have a



Alan Mihalic:

responsibility to ensure that they can provide all of the



Alan Mihalic:

services required for a day to day operation. Now, from a



Alan Mihalic:

business perspective, you were talking about bringing down the



Alan Mihalic:

services in Atlanta now, look at the look at the investment. If



Alan Mihalic:

we look at that meeting followed with the investment implement,



Alan Mihalic:

implement implications, and the associated risks associated with



Alan Mihalic:

doing business as we evolve into a smarter and smarter world. I



Alan Mihalic:

mean, would you invest into an organization or a city that has



Alan Mihalic:

such a potential bad record, you would have to consider that you



Alan Mihalic:

would have to say, well, what's their infrastructure like? What?



Alan Mihalic:

What happens if it all falls over? And when we speak about



Alan Mihalic:

the energy sector, we know that minutes is millions, we're not



Alan Mihalic:

talking about small sums of money. Additionally, from a



Alan Mihalic:

society point of view from from the welfare or mental health of



Alan Mihalic:

their citizens, as we ask them more and more to be participants



Alan Mihalic:

into this smart world, we have to understand that people by the



Alan Mihalic:

nature requires stability and security to function properly.



Alan Mihalic:

Now, if we live in a society that that has these disruptions



Alan Mihalic:

that there is also an a follow on effect to the community. And



Alan Mihalic:

just may I finish off that point by saying that often these



Alan Mihalic:

concerns are difficult to communicate across the table,



Alan Mihalic:

especially at this time in the story. In the future, obviously,



Alan Mihalic:

it will become easier as it becomes more prevalent. But the



Alan Mihalic:

argument for smart technology, we know the benefits, we know



Alan Mihalic:

what can be done, and we know the potential that it has. But



Alan Mihalic:

from a business, if I might just wear a business hat for a



Alan Mihalic:

moment, as cyber professionals, we need to ensure that it's not



Alan Mihalic:

the technology alone that needs to be positioned, but we have to



Alan Mihalic:

understand the core of what makes a successful



Alan Mihalic:

implementation. And one of those, of course is return on



Alan Mihalic:

investment. Now businesses, communities, government, all



Alan Mihalic:

look at return on investment, we provide a service as we get a



Alan Mihalic:

return on investment. And we we decide whether there is positive



Alan Mihalic:

or negative nature. No more is that



Alan Mihalic:

applicable to the smart technology sector. In other



Alan Mihalic:

words, the underpinning success story of any smart technology



Alan Mihalic:

implementation is to trust more. We can stand up a server if it



Alan Mihalic:

gets knocked out, we can stand up a power plant if it gets



Alan Mihalic:

knocked down, but when the trust of the community is knocked



Alan Mihalic:

over, and because of its by its very nature, smart technologies



Alan Mihalic:

require the participation and engagement of a broad number of



Alan Mihalic:

people across an array of areas, if trust is lost, that somewhat



Alan Mihalic:

comes back to my original point about the psychology of



Alan Mihalic:

communities, then that's a very hard thing to get back Dave.



Alan Mihalic:

It's very hard to ask someone to provide all the privacy



Alan Mihalic:

information, all of the access to things that that can be



Alan Mihalic:

aggregated and circulated, when that's abused. And that's



Alan Mihalic:

becoming another very critical area. So once again, a point for



Alan Mihalic:

consideration.



Dr. Dave Chatterjee:

Absolutely. In fact, your point is your



Dr. Dave Chatterjee:

points are very well made. Security has to be etched not



Dr. Dave Chatterjee:

only in the organizational DNA, but also in the human mindset.



Dr. Dave Chatterjee:

It might sound a little odd, but that's the environment we live



Dr. Dave Chatterjee:

in. Because every step we take, whether in the capacity of a



Dr. Dave Chatterjee:

professional or in our personal capacity, the security



Dr. Dave Chatterjee:

implications have to be considered and I'm trying to



Dr. Dave Chatterjee:

keep it at a level that everybody can relate to. I can



Dr. Dave Chatterjee:

get a little more technical if I wanted to but I don't want to at



Dr. Dave Chatterjee:

this time. But But yes, at a high level, literally every



Dr. Dave Chatterjee:

aspect of our life, professional, personal are



Dr. Dave Chatterjee:

getting affected. And it's a very, very difficult, formidable



Dr. Dave Chatterjee:

challenge to get everyone to do their part. You know, I've been



Dr. Dave Chatterjee:

saying this for a long time that cybersecurity is everybody's



Dr. Dave Chatterjee:

business, we can have the best of cybersecurity professionals,



Dr. Dave Chatterjee:

we can have a great design in place, we can even implement as



Dr. Dave Chatterjee:

per plan, but to be able to sustain it to achieve almost



Dr. Dave Chatterjee:

like a high level of precision, and, you know, to make it as



Dr. Dave Chatterjee:

fail proof as possible, many, many things have to come



Dr. Dave Chatterjee:

together. And that makes it a formidable challenge. While I



Dr. Dave Chatterjee:

think of challenges, one thing that comes to mind is vendor



Dr. Dave Chatterjee:

selection, vendor management, I've learned that the IoT



Dr. Dave Chatterjee:

vendors don't have a great reputation of providing very



Dr. Dave Chatterjee:

robust devices, once they have sold something, they kind of



Dr. Dave Chatterjee:

would like to walk away from it. Given the proliferation of the



Dr. Dave Chatterjee:

devices, the fact that we will be using such devices more and



Dr. Dave Chatterjee:

more, what are your thoughts and recommendations on vendor



Dr. Dave Chatterjee:

selection and vendor management in the context of IoT devices?



Alan Mihalic:

Yes, of course. Well, I mean, from the outset,



Alan Mihalic:

it's effectively a case of buyer beware. And as the as the, as



Alan Mihalic:

the evolution of these devices has has moved forward, people



Alan Mihalic:

are becoming more aware. And some of the key areas, of



Alan Mihalic:

course, as I touched on previously was to understand



Alan Mihalic:

that it's not about price point. You know, we are talking to



Alan Mihalic:

naturally it's a consideration, we were talking about 1000s of



Alan Mihalic:

devices here, millions of devices. And it's not difficult



Alan Mihalic:

to understand that the procurement department when it



Alan Mihalic:

sees the orders, and sees what the associated costs may be,



Alan Mihalic:

they certainly there's a push that, you know, let's buy cheap,



Alan Mihalic:

it's effective, let's buy cheap. But we've quickly understood



Alan Mihalic:

that the first thing we need to understand is, as I mentioned,



Alan Mihalic:

is that IoT device has to fit be fit for purpose, it needs to be



Alan Mihalic:

able to maintain a baseline security that is in accordance



Alan Mihalic:

with the data that it's collecting, aggregating,



Alan Mihalic:

filtering, analyzing, etc. It cannot simply be a, a, let's



Alan Mihalic:

call it a dumb device for want of a better word that has no



Alan Mihalic:

inherent security controls. Because, you know, there's that



Alan Mihalic:

old, you could spend an awful lot of money on security



Alan Mihalic:

controls, but be undermined and undone by a $10 IoT device.



Alan Mihalic:

Yeah, there's the old you know, this the old story about the the



Alan Mihalic:

goldfish bowl, you know, what a temperature sensor in the casino



Alan Mihalic:

where they brought down the casino through that, and that's



Alan Mihalic:

it's been overly used and, obviously, overly referenced.



Alan Mihalic:

But it's, it's applicable. And so I think that to your



Alan Mihalic:

question, what needs to be done is that organizations,



Alan Mihalic:

government, need to provide assessments and checklists to



Alan Mihalic:

ensure that the purchasing process is aligned to what the



Alan Mihalic:

product will be exposed to, and the and the risk associated to



Alan Mihalic:

that, to that product. And that can be driven by a, as I said,



Alan Mihalic:

buyer beware, we have better educated people that can make



Alan Mihalic:

those decisions, get the can put in the appropriate standards and



Alan Mihalic:

checklists that ensure that this is what we need. And that step



Alan Mihalic:

one will have to be a compliance governance model against these



Alan Mihalic:

devices, you cannot simply go out and procure something



Alan Mihalic:

because you think it's the best product, we need to take that



Alan Mihalic:

GRC component into, into effect. Equally, governments are now



Alan Mihalic:

around the world starting to look at actually mandating that



Alan Mihalic:

you know, that it has to, for a particular organization to to



Alan Mihalic:

procure a particular device for a particular purpose needs to



Alan Mihalic:

adhere to this mandated standard. So that's that they



Alan Mihalic:

are the positive things that need to be done. And, and I was



Alan Mihalic:

on a few weeks back on a bit of a bit of a panel and even



Alan Mihalic:

looking at the potential of labeling requirements for



Alan Mihalic:

products both in the let's say business sector and but also in



Alan Mihalic:

the privacy sector. I'm sorry, in the in the in the public



Alan Mihalic:

community sector, whereby and it's a challenge, we won't go



Alan Mihalic:

into that detail because the time isn't necessarily here to



Alan Mihalic:

have that break that down. But But effectively, it's a



Alan Mihalic:

communication education tool that enables people to make



Alan Mihalic:

informed decisions on what they are buying. Now if we take that



Alan Mihalic:

into the home for a moment, you go off Dave in to the local



Alan Mihalic:

store and you want to buy a device you can read on the side



Alan Mihalic:

of the box. This has been rated ABC And it cost 2995. The other



Alan Mihalic:

one hasn't been rated ABC and it costs 1095. You are then put in



Alan Mihalic:

a position to say, Well, what does that mean, to my family to



Alan Mihalic:

myself to my privacy? What does it to us? What does it mean to



Alan Mihalic:

us? So that's another aspect of potential labeling could could



Alan Mihalic:

be a way and that labeling could be interpreted within a business



Alan Mihalic:

context in another way. But to round off your question, it's



Alan Mihalic:

effectively self knowledge, corporate knowledge, standards



Alan Mihalic:

and legislation that ensure that we aren't always buy cheap,



Alan Mihalic:

because it's some, it's an easier decision to make.



Dr. Dave Chatterjee:

To add to that, we have to have a rigorous



Dr. Dave Chatterjee:

selection and evaluation process. In my book, I talk



Dr. Dave Chatterjee:

about the commitment, preparedness and discipline



Dr. Dave Chatterjee:

framework of creating a high-performance information



Dr. Dave Chatterjee:

security culture, and one of the themes of that framework or the



Dr. Dave Chatterjee:

framework speaks to creating this culture where every step



Dr. Dave Chatterjee:

that an organization takes, and in this context, the one that



Dr. Dave Chatterjee:

comes to mind is, is developing the business case for buying



Dr. Dave Chatterjee:

anything. And business case, as you know, has several evaluation



Dr. Dave Chatterjee:

criteria. And security has to feature very prominently,



Dr. Dave Chatterjee:

whoever is sponsoring a particular purchase needs to



Dr. Dave Chatterjee:

clearly articulate and know which devices are being bought



Dr. Dave Chatterjee:

from whom, why, what steps have been taken to review, to



Dr. Dave Chatterjee:

validate. So it has to be a very comprehensive process, it has to



Dr. Dave Chatterjee:

be institutionalized, so it's as fail-proof as possible. Well,



Dr. Dave Chatterjee:

yes,



Alan Mihalic:

sorry. And I think to take a point further, that



Alan Mihalic:

that is the business case, that needs to consider, as I said,



Alan Mihalic:

that the trust models underpinning the return on



Alan Mihalic:

investment, it's pointless being a medical clinic, that can,



Alan Mihalic:

having enormous service benefit health service benefits in



Alan Mihalic:

adopting this technology. And equally, it reduce it will be



Alan Mihalic:

more cost efficient, but at the cost of losing the trust and



Alan Mihalic:

breaching the law, then the business case for for the



Alan Mihalic:

selection process of vendors, etc, takes a different turn,



Alan Mihalic:

equally, equally. And I think this is one point that I tend to



Alan Mihalic:

really focus on is that there is a community expectation in all



Alan Mihalic:

of this. When you work for company A, and you sign your



Alan Mihalic:

paperwork saying I adhere to employment policies and so



Alan Mihalic:

forth, there's an HR department there, you know, there are



Alan Mihalic:

aspects that protect you as an individual, not just as an



Alan Mihalic:

employee, equally, these technologies that are out there



Alan Mihalic:

in the community, to be absorbed and utilized by the community



Alan Mihalic:

has an underlying community expectation as to what they do



Alan Mihalic:

and how they do it. And we need to assume, well, I don't have



Alan Mihalic:

given us yet, like most of us, we don't really know how the



Alan Mihalic:

traffic system works. You know, red lights come tell us to stop



Alan Mihalic:

and green lights tell us to go but behind all of that there is



Alan Mihalic:

a great deal of due diligence around that particular service,



Alan Mihalic:

there's, you know, we have a community expectation that when



Alan Mihalic:

one light turns red, the other one turns green. And you know,



Alan Mihalic:

and as I said previously, the assumption is, well, the most



Alan Mihalic:

people don't know how all of that works. And equally, what



Alan Mihalic:

we're proposing here with smart technologies, we have to



Alan Mihalic:

appreciate that the majority of people have stuck know how it



Alan Mihalic:

all works. Not all same way, I don't know the trend, how the



Alan Mihalic:

transmission works in my car, I just assume that somebody does.



Alan Mihalic:

And I think that that's part of our business case, and that's



Alan Mihalic:

part of our community obligations as we move forward.



Alan Mihalic:

And, you know, this is a heady time, there's a lot of money to



Alan Mihalic:

be made, there's a lot of benefits to be had. And it's a



Alan Mihalic:

bit like a new frontier, you know, we want to rush out there



Alan Mihalic:

and get a plot of land, you know, and put a stake in it, you



Alan Mihalic:

know, and I think that we need to be very mindful of that.



Dr. Dave Chatterjee:

Absolutely. Just imagine we go out there and



Dr. Dave Chatterjee:

be buy these smart devices to install at our homes, we get



Dr. Dave Chatterjee:

excited about the product, we get excited about the benefits.



Dr. Dave Chatterjee:

But are we also thinking about the security aspects, the



Dr. Dave Chatterjee:

security implications, that level of awareness, I don't



Dr. Dave Chatterjee:

believe is there and you know, it's not even a fair expectation



Dr. Dave Chatterjee:

that it should be there. And that's where the education has



Dr. Dave Chatterjee:

to be more widespread. You know, I'm big on making cybersecurity



Dr. Dave Chatterjee:

part of the core curriculum. So you know, anybody who's



Dr. Dave Chatterjee:

graduating from college with an undergraduate degree, at least



Dr. Dave Chatterjee:

has had one course on security because you want to change the



Dr. Dave Chatterjee:

mindset. You want to ensure people are constantly thinking



Dr. Dave Chatterjee:

about the security implications because if that's not happening,



Dr. Dave Chatterjee:

and if people still are a very important part of the process,



Dr. Dave Chatterjee:

they're unlikely to achieve the due diligence that you talk



Dr. Dave Chatterjee:

about. Because it has to, it has to feature not only in the



Dr. Dave Chatterjee:

mindset of the senior leadership, but across all



Dr. Dave Chatterjee:

levels of the organizational hierarchy.



Alan Mihalic:

And may I, just quickly on that point, which is



Alan Mihalic:

extremely relevant, I would extend that education out to the



Alan Mihalic:

executives, to board executives, you and I have grown up in a



Alan Mihalic:

time when we both heard the words well, you know, that's,



Alan Mihalic:

that's the chief executive for this, and they don't know



Alan Mihalic:

anything about technology, or that's not their problem. Well,



Alan Mihalic:

I don't think that it's no longer a sustainable argument.



Alan Mihalic:

They certainly understand how e commerce works. They certainly



Alan Mihalic:

how their supply chain works, how transport and logistics



Alan Mihalic:

work, or they may not be truck drivers. I think it's a it's a



Alan Mihalic:

poor excuse. And I think it's it's imperative that



Alan Mihalic:

cybersecurity courses at the appropriate level, be at



Alan Mihalic:

business risk be assigned, risk exposures conducted in a way



Alan Mihalic:

that's applicable to the audience, of course, but it



Alan Mihalic:

needs to be brought to the to the board level to the executive



Alan Mihalic:

level. That argument of well, I don't know much, much about



Alan Mihalic:

security, that's not my area. I don't think that floats anymore.



Alan Mihalic:

I mean, that they aren't you know, executives need to



Alan Mihalic:

understand price to market ratios, they need to understand



Alan Mihalic:

the share market, they need to understand, you know, the the



Alan Mihalic:

aspects of business administration. I think



Alan Mihalic:

cybersecurity and its obviously its financial and regulatory and



Alan Mihalic:

other requirements, it again puts it clearly a module on the



Alan Mihalic:

on the curriculum, I would say, albeit a small one, but it



Alan Mihalic:

certainly I think has has a place.



Dr. Dave Chatterjee:

I couldn't agree with you more, in fact,



Dr. Dave Chatterjee:

many years ago, and I was having this discussion with the senior



Dr. Dave Chatterjee:

executive of a large organization who said, Dave I



Dr. Dave Chatterjee:

don't have time for cybersecurity, I have to run



Dr. Dave Chatterjee:

billion dollar operation, that security has to be handled by



Dr. Dave Chatterjee:

the Department. And so I told him, I said, you know, I get it,



Dr. Dave Chatterjee:

that it's you don't have to be that doesn't have to be your



Dr. Dave Chatterjee:

focus. But you have to provide the support, provide the



Dr. Dave Chatterjee:

commitment, because at the end of the day, if that security



Dr. Dave Chatterjee:

fails, the implications can be severe. Now, if I were to have



Dr. Dave Chatterjee:

the same conversation with him today, I promise you, he would



Dr. Dave Chatterjee:

be saying something different. But it's taken a while for even



Dr. Dave Chatterjee:

the leadership to recognize how significant and how critical



Dr. Dave Chatterjee:

information security competency is, it often takes,



Dr. Dave Chatterjee:

unfortunately, takes government mandates it takes legislation to



Dr. Dave Chatterjee:

get the organizational commitment, that is the



Dr. Dave Chatterjee:

necessory. And whichever way it is, the sooner it happens, the



Dr. Dave Chatterjee:

better. And as you and I know, the tone has to be set at the



Dr. Dave Chatterjee:

top, if there's Yes.



Alan Mihalic:

And if we take that. And if we take that,



Alan Mihalic:

logically, back and forward, as we've been conducting this



Alan Mihalic:

conversation, governments are legislating to the point where



Alan Mihalic:

they're requiring that critical infrastructure executives to do



Alan Mihalic:

something about situational awareness they need it's part of



Alan Mihalic:

a defense strategy now. And governments are clearly saying



Alan Mihalic:

if you're not educating yourself, and if you're not



Alan Mihalic:

doing that, which is required, we will come in through some



Alan Mihalic:

sort of regulatory means and do it for you now that that that



Alan Mihalic:

sets off the bells in the beltway in the boardroom,



Alan Mihalic:

because nobody wants to regulate it coming around and talking



Alan Mihalic:

about what you're doing, or you're not doing. So. So to your



Alan Mihalic:

point, the initial conversation was it's not my business. That's



Alan Mihalic:

the that's the security department. The follow up



Alan Mihalic:

conversation is, I am being made accountable. And these are



Alan Mihalic:

intelligent people we're talking about, they do what they do very



Alan Mihalic:

well. And when they understand that accountability is



Alan Mihalic:

associated with their actions, then then the mind shift



Alan Mihalic:

changes. But until we, we start through education legislation,



Alan Mihalic:

to apportion responsibility, there'll be a slow trend coming.



Dr. Dave Chatterjee:

Very true. And you know what, what worries



Dr. Dave Chatterjee:

me is, unfortunately, we we have a proven track record of being



Dr. Dave Chatterjee:

reactive, catastrophes have to happen before we get all serious



Dr. Dave Chatterjee:

about it and do things. We are right now going through this



Dr. Dave Chatterjee:

pandemic, without trying, trying to put blame on any



Dr. Dave Chatterjee:

organization, it is still my conjecture that we should have



Dr. Dave Chatterjee:

been better prepared, given the investments we had in place, the



Dr. Dave Chatterjee:

resources we had in place, but we were unfortunately caught



Dr. Dave Chatterjee:

napping And we were reactive. And I worry that through



Dr. Dave Chatterjee:

breaches, we could have even more severe catastrophe. And I



Dr. Dave Chatterjee:

hope that never happens. So we can't afford to be reactive, I



Dr. Dave Chatterjee:

hope, whether it's the government, whether it's the



Dr. Dave Chatterjee:

private sector, they truly form this partnership, this global



Dr. Dave Chatterjee:

network, and they approach cybersecurity as one global



Dr. Dave Chatterjee:

team, as opposed to taking a isolated, regional national



Dr. Dave Chatterjee:

approach. I think cybersecurity is such a challenge that has to



Dr. Dave Chatterjee:

be addressed holistically with all the key players coming



Dr. Dave Chatterjee:

together banding together. And that leads to the next



Dr. Dave Chatterjee:

discussion I want to have with you is about the IoT Security



Dr. Dave Chatterjee:

Institute that you run. And it comes to mind because of the



Dr. Dave Chatterjee:

global nature of the organization and how it



Dr. Dave Chatterjee:

encourages partnerships. And I believe that we need more of



Dr. Dave Chatterjee:

that. Can you speak to the Institute its offerings, its



Dr. Dave Chatterjee:

benefits?



Alan Mihalic:

Yes. And it's, it moves nicely from it, we move



Alan Mihalic:

nicely into it from your previous statement in that part



Alan Mihalic:

of the smart technology sector is that we work with so many



Alan Mihalic:

different people, cyber professionals originally and to



Alan Mihalic:

generalize somewhat, worked within the IT groups, they had a



Alan Mihalic:

perimeter. And they ensured that the outside was out in the



Alan Mihalic:

inside was in with smart technologies, IoT critical



Alan Mihalic:

infrastructure, we see more and more cybersecurity professionals



Alan Mihalic:

working with urban planners, engineers, industry leaders and



Alan Mihalic:

then an array of transport and other essential services



Alan Mihalic:

sectors. So the the IoT really came about because we did



Alan Mihalic:

research and we looked at there was no shortage of documentation



Alan Mihalic:

or white papers that said, Oh, look at these are all the issues



Alan Mihalic:

you need to be mindful of. So we we, as an institute, we started



Alan Mihalic:

looking at a means by which that we could come up with a with a



Alan Mihalic:

with a framework or effectively a guideline that would provide a



Alan Mihalic:

cyber and privacy principles to professionals that could be



Alan Mihalic:

implemented from a base build through to build completion. So



Alan Mihalic:

in other words, it's a way of establishing a comprehensive set



Alan Mihalic:

of guidelines to help to help each of the supply chain



Alan Mihalic:

participants to specify, procure, install, integrate, and



Alan Mihalic:

maintain IoT security within smart technology ecosystems.



Alan Mihalic:

Now, that's a big statement. And but But what it's saying is,



Alan Mihalic:

there's, it's there's a lot that happens in a Smart Security IoT



Alan Mihalic:

environment. So we we wrote a framework through through global



Alan Mihalic:

global contributions. And we utilize aspects of NIST and



Alan Mihalic:

Carnegie Mellon. And we put together a workflow methodology



Alan Mihalic:

with that allowed for cyber professionals to step through a



Alan Mihalic:

series of domains. Now all of this is available freely to



Alan Mihalic:

download by the IoT security Institute website. And I



Alan Mihalic:

encourage people who are interested to do so. And it has



Alan Mihalic:

a series of let's call them domains or actors with



Alan Mihalic:

associated activities that ensure all of those aspects of



Alan Mihalic:

security by design, are factored into the process and considered.



Alan Mihalic:

Now, it's not a standard that stipulates you will do it this



Alan Mihalic:

way. It is very much consultative in nature, because



Alan Mihalic:

we're mindful that a white paper is a white paper. But a person



Alan Mihalic:

tasked with doing a job within an organization needs to have a



Alan Mihalic:

methodology by which to work through and engage. So the



Alan Mihalic:

framework is very much that, it identifies areas of concern, it



Alan Mihalic:

qualifies them, it provides action plans. It's all done by a



Alan Mihalic:

facilitation guide, which ultimately ends up in a final



Alan Mihalic:

report. So what does that all mean. It it says at the end of



Alan Mihalic:

the process, this is where we are; there. this is what we we



Alan Mihalic:

want to be. And these are all of the security and privacy aspects



Alan Mihalic:

that we've had to take onboard. Now, I won't go into elaboration



Alan Mihalic:

as I said, it's freely downloadable. But two of the



Alan Mihalic:

components that are there might be privacy, that might be one



Alan Mihalic:

looking at the privacy experts on it. We also have a domain



Alan Mihalic:

that covers Building Information Modeling, Building Information



Alan Mihalic:

Modeling takes into account the relationships that organizations



Alan Mihalic:

have with third parties and providers. So if you are looking



Alan Mihalic:

at a particularly critical infrastructure that relies on a



Alan Mihalic:

third party, what are the security controls, information



Alan Mihalic:

flows all the security components in that; it is



Alan Mihalic:

pointless you having a moat and a 50 foot wall around your



Alan Mihalic:

organization, when you're buying blueprints for an Hvac system,



Alan Mihalic:

or some other aspect or some sort of design principle from a



Alan Mihalic:

third party that's working out of a shared office. I mean, we



Alan Mihalic:

know where the criminals are going to go first, right. So



Alan Mihalic:

that's, that's, I mean, a little bit off track there. But But



Alan Mihalic:

what I'm saying is that that's an example of the process. So it



Alan Mihalic:

may not be applicable in your instance. But that may be



Alan Mihalic:

applicable in someone else's. And finally. And finally, it



Alan Mihalic:

even works with other standards. So it's not exclusive. If you



Alan Mihalic:

wish to utilize the framework and incorporate other aspects of



Alan Mihalic:

standards that may be applicable to your organization, you're



Alan Mihalic:

certainly capable to do so. But I think finally, that the whole



Alan Mihalic:

point is to provide a a guideline, a methodology



Alan Mihalic:

workflow, that allows cyber professionals to work through a



Alan Mihalic:

series of challenges, let's say.



Dr. Dave Chatterjee:

Appreciate that ,thanks. But as I think



Dr. Dave Chatterjee:

about frameworks, and there are several of them out there, I



Dr. Dave Chatterjee:

think you put it rather well, that frameworks are not meant to



Dr. Dave Chatterjee:

be followed blindly. They are meant to be contextualized. They



Dr. Dave Chatterjee:

are meant to be looked at, from the perspective of the



Dr. Dave Chatterjee:

organization, the organization culture, they need to be



Dr. Dave Chatterjee:

compared with other frameworks. But it definitely offers an



Dr. Dave Chatterjee:

excellent starting point, a checklist, a baseline to help



Dr. Dave Chatterjee:

organizations kind of shore up their defenses. You know, you



Dr. Dave Chatterjee:

mentioned about about vendors, buying Hvac devices from



Dr. Dave Chatterjee:

vendors, one of the breaches that come to mind is the Target



Dr. Dave Chatterjee:

breach. And the hackers were able to get in by compromising



Dr. Dave Chatterjee:

one of the the one of one of Target's business partners. And



Dr. Dave Chatterjee:

that's what's what's making our environment so difficult to



Dr. Dave Chatterjee:

secure. Because you're no longer talking about an individual



Dr. Dave Chatterjee:

organization, we're talking about the organization and its



Dr. Dave Chatterjee:

network of partners, the supply chain. And, and so therefore,



Dr. Dave Chatterjee:

unless every organization has the right security posture, it's



Dr. Dave Chatterjee:

going to be a challenge, because there's always going to be



Dr. Dave Chatterjee:

vulnerabilities, you know, this. Today we're talking about



Dr. Dave Chatterjee:

vulnerabilities associated with IoT devices. I've had several



Dr. Dave Chatterjee:

conversations about vulnerabilities where people are



Dr. Dave Chatterjee:

the focus, but people are also part of this buying process of



Dr. Dave Chatterjee:

IoT devices, people are part of the implementation process of



Dr. Dave Chatterjee:

the IoT devices. So just like you said earlier, you just can't



Dr. Dave Chatterjee:

focus on the technology, you have to focus on the other



Dr. Dave Chatterjee:

aspects, the governance aspects, the people the process.



Alan Mihalic:

Exactly right. And you make a very good point here.



Alan Mihalic:

Numerous examples come to mind, a transport company moving



Alan Mihalic:

refrigerated content around the country is escaping,



Alan Mihalic:

temperatures are being commuted routes are being committed,



Alan Mihalic:

communicated and and beyond the company's control. I mean,



Alan Mihalic:

that's the solution. That's the that's the how they operate. But



Alan Mihalic:

third parties who who potentially support those IoT



Alan Mihalic:

devices who who manage and so forth, how secure are they



Alan Mihalic:

because if they're compromised, and it's, it's unknown for a



Alan Mihalic:

period of time, it's a direct impact upon the company. I mean,



Alan Mihalic:

if things are not going right, in that context, if you look at



Alan Mihalic:

sustainability within buildings, lighting is a very costly aspect



Alan Mihalic:

of doing business. That that is a very critical area that that



Alan Mihalic:

touches the bottom line, again, dependency against third parties



Alan Mihalic:

potentially, who are supporting that in some shape or form. So



Alan Mihalic:

So when when conducting if we were to look at the framework,



Alan Mihalic:

we would say, there's a very strong, you know, there's an IoT



Alan Mihalic:

device checklist Incorporated. Within that that comes to points



Alan Mihalic:

we spoke earlier. But there's also a whole lot of other



Alan Mihalic:

security practices, there might be IP involved. And I just like



Alan Mihalic:

to touch on this if I have a minute. I see that, you know, as



Alan Mihalic:

we have buildings that are certified for fire and water



Alan Mihalic:

damage, I envisage that in the near future, we will have



Alan Mihalic:

buildings that are certified for cybersecurity. And people say,



Alan Mihalic:

Well, why is that? Because remember, IP is one of the



Alan Mihalic:

greatest things you're going to have. And if that stolen from



Alan Mihalic:

you, then then you potentially lose your business, your



Alan Mihalic:

organization goes down. So you could spend millions of millions



Alan Mihalic:

of dollars in r&d to come up with something which is



Alan Mihalic:

innovative and progressive, have it stolen rebadged and sold at



Alan Mihalic:

1/5 of the cost because that organization that stole it, or



Alan Mihalic:

perhaps the the organizational crime unit that stole it and



Alan Mihalic:

moved it on, didn't have any of the r&d costs. So when we are



Alan Mihalic:

talking about this, we're not we're talking about so many



Alan Mihalic:

levels of interaction. So when I say the cyber safe building, if



Alan Mihalic:

you were to take an office, in some building in downtown,



Alan Mihalic:

today, you probably wouldn't think about you think, Oh, I've



Alan Mihalic:

got, you know, good encryption or good HTTP. But there are all



Alan Mihalic:

the aspects of a smart building that play into that into



Alan Mihalic:

interconnected world that needs to be factored into your



Alan Mihalic:

decision. And how are you going to factor that into your



Alan Mihalic:

decision. Organizations or corporation buildings or



Alan Mihalic:

precincts are going to smart certify their building to a



Alan Mihalic:

certain rating, so that certain companies will feel comfortable



Alan Mihalic:

doing business within that, within that, within that



Alan Mihalic:

building? So this thing just keeps unfolding Dave, it depends



Alan Mihalic:

how you want to look at it, but again, it's another



Alan Mihalic:

consideration of cybersecurity, as you said, as everyone's



Alan Mihalic:

concern, but it impacts us on so many levels, that, potentially,



Alan Mihalic:

we're not considering as much as we should.



Dr. Dave Chatterjee:

And, you know, that's precisely why I'm



Dr. Dave Chatterjee:

also very big on cybersecurity drills. We have fire drills,



Dr. Dave Chatterjee:

that's very popular. But I'm not sure we have information



Dr. Dave Chatterjee:

security drills at that level or at that scale. And I think,



Dr. Dave Chatterjee:

whether it's implementing smart devices, whether it's expanding



Dr. Dave Chatterjee:

your smart supply chain, you have to constantly test to



Dr. Dave Chatterjee:

assess where the vulnerabilities are, again, easier said than



Dr. Dave Chatterjee:

done. Many organizations do tabletop exercises, I'd say



Dr. Dave Chatterjee:

something is better than nothing. But it has to be part



Dr. Dave Chatterjee:

of the organizational consciousness, it has to be part



Dr. Dave Chatterjee:

of the organizational governance, infrastructure



Dr. Dave Chatterjee:

governance design, where there has to be constant testing, you



Dr. Dave Chatterjee:

know, you cannot again, leave things to chance, like you said,



Dr. Dave Chatterjee:

we will be adopting these smart devices, there's no going back,



Dr. Dave Chatterjee:

we will enable our supply chains, there's no going back.



Dr. Dave Chatterjee:

But we have to have that security layer in place. And we



Dr. Dave Chatterjee:

have to constantly test to assure we have the level of



Dr. Dave Chatterjee:

robustness that we desire. So so this has been a fabulous



Dr. Dave Chatterjee:

discussion, I'd like to give you the opportunity to close it out



Dr. Dave Chatterjee:

with some key messages for our listeners, as you know, our



Dr. Dave Chatterjee:

listeners range from business leaders, cybersecurity



Dr. Dave Chatterjee:

professionals, students, teachers, so you have a lot of



Dr. Dave Chatterjee:

people to potentially influence here. Well, I'd like



Alan Mihalic:

to sort of break it down on a couple of things



Alan Mihalic:

that were involved with, obviously, the first is the free



Alan Mihalic:

download of the IoT OSI framework. Now that can be as I



Alan Mihalic:

said, freely downloaded and applied and dissected as as



Alan Mihalic:

individuals or organizations see fit. Part of what we did though,



Alan Mihalic:

was you know very much with an understanding of how the real



Alan Mihalic:

world works, is that part of the IoT OSI is also a Education Lab



Alan Mihalic:

or the educational initiative, then, which is the SSP campus.



Alan Mihalic:

Now, the SSP campus provides cyber certification for the next



Alan Mihalic:

generation of cyber professional covering a lot of what we



Alan Mihalic:

discussed, you know, talking about all of that involvement



Alan Mihalic:

and industrial control systems and the convergence of it, you



Alan Mihalic:

know, to things we haven't touched on today, but they don't



Alan Mihalic:

assure a well known by your audience. So what we do there,



Alan Mihalic:

we have a series of certification programs that



Alan Mihalic:

provide Yes, the future cyber professional the opportunity to



Alan Mihalic:

take all of this onboard and, and take this much sought after



Alan Mihalic:

skill set now as obviously, as we progress and receive some,



Alan Mihalic:

some very real world training as well as good academic uplift as



Alan Mihalic:

to how to apply that. So that's the aspect of of the educational



Alan Mihalic:

arm of that. And we also have the opportunity for people to



Alan Mihalic:

join the IoT cyber network, and be part of that. So if they wish



Alan Mihalic:

to sort of bump heads and exchange ideas, it's certainly



Alan Mihalic:

worth it. We're also very much a believer in in supporting up and



Alan Mihalic:

coming cyber professionals and, and we also have scholarships



Alan Mihalic:

through the SS campus. We've recently entered into a



Alan Mihalic:

scholarship with wom see a Latin America, which is an



Alan Mihalic:

organization that facilitates inclusion of more women into



Alan Mihalic:

cyber and to to make it much more of an inclusive industry



Alan Mihalic:

and that we're very, we're very proud to be part of that. We've



Alan Mihalic:

also launched a scholarship program for African women and



Alan Mihalic:

we're trying to work that through the campus as well. And



Alan Mihalic:

finally, without too much going on about things. We also had,



Alan Mihalic:

you know, part about involvement. As you know, what



Alan Mihalic:

you were talking about is we were working with companies,



Alan Mihalic:

organizations that are involved in the very nature of



Alan Mihalic:

cybersecurity services and so forth. Our SSP campus provides



Alan Mihalic:

authorized training partnerships with these organizations, which



Alan Mihalic:

you know, if I give you an example, you know, one of ours



Alan Mihalic:

is wellness tech group, which is a leading smart technology



Alan Mihalic:

service provider in the public lighting infrastructure and, and



Alan Mihalic:

other services and, and their brand. Iris Sentinel is their



Alan Mihalic:

cybersecurity unit. And then one of the assists campus authorized



Alan Mihalic:

training partners. So the objective there is they take



Alan Mihalic:

their cybersecurity suite of services, but they also provide



Alan Mihalic:

training and certification, where required are wanted by the



Alan Mihalic:

clients so that they leave something behind, so that the



Alan Mihalic:

people within the organization have the smart technology, smart



Alan Mihalic:

cyber skills. So that's a bit of a round up. But, you know,



Alan Mihalic:

welcome everybody to go to the website and get a lot more



Alan Mihalic:

information about all of that. And if you have any questions,



Alan Mihalic:

of course, you can always reach out through the various traps.



Dr. Dave Chatterjee:

Fantastic, Allen that was great. I'd like



Dr. Dave Chatterjee:

to commend you for running this nonprofit organization, we can



Dr. Dave Chatterjee:

do with all the help the cybersecurity community I mean,



Dr. Dave Chatterjee:

and why the cybersecurity the global community, we could do up



Dr. Dave Chatterjee:

with all the help. And I would encourage the listeners in their



Dr. Dave Chatterjee:

respective capacities to become, but to be more security



Dr. Dave Chatterjee:

conscious, never to leave anything to chance, explore and



Dr. Dave Chatterjee:

leverage the best possible resources out there, constantly



Dr. Dave Chatterjee:

reflect, examine, analyze possibilities, because these



Dr. Dave Chatterjee:

efforts are all well worth it. Because if we don't do that, the



Dr. Dave Chatterjee:

consequences can be very, very undesirable. So once again,



Dr. Dave Chatterjee:

thanks for talking to my listeners talking to me. It's



Dr. Dave Chatterjee:

been a pleasure, Alan, and hope to bring you back again



Dr. Dave Chatterjee:

sometime.



Alan Mihalic:

Thank you very much, Dave. It's been a



Alan Mihalic:

pleasure. I thoroughly enjoyed it.



Dr. Dave Chatterjee:

A special thanks to Alan Mihalic for his



Dr. Dave Chatterjee:

time and insights. If you like what you heard, please leave the



Dr. Dave Chatterjee:

podcast a rating and share it with your network. Also



Dr. Dave Chatterjee:

subscribe to the show, so you don't miss any new episodes.



Dr. Dave Chatterjee:

Thank you for listening, and I'll see you in the next



Dr. Dave Chatterjee:

episode.



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