When justifying cybersecurity investments, Andy Bates, Chief Development and Strategic Partnership Officer, Global Cyber Alliance, recommends making the business case from the standpoint of reducing the carbon footprint. He feels people will make a stronger emotional connection with the carbon reduction argument and thereby be more willing to fund and participate in cybersecurity initiatives. Changing up the cyber conversation and making it more relatable was one of the key takeaways from this discussion. Andy also talked about the vision and offerings of the non-profit organization Global Cyber Alliance.
To access and download the entire podcast summary with discussion highlights --
https://www.dchatte.com/episode-17-reducing-the-carbon-footprint/
When justifying cybersecurity investments, Andy Bates, Chief Development and Strategic Partnership Officer, Global Cyber Alliance, recommends making the business case from the standpoint of reducing the carbon footprint. He feels people will make a stronger emotional connection with the carbon reduction argument and thereby be more willing to fund and participate in cybersecurity initiatives. Changing up the cyber conversation and making it more relatable was one of the key takeaways from this discussion. Andy also talked about the vision and offerings of the non-profit organization Global Cyber Alliance.
To access and download the entire podcast summary with discussion highlights --
https://www.dchatte.com/episode-17-reducing-the-carbon-footprint/
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Welcome to the Cybersecurity Readiness Podcast
Series with Dr. Dave Chatterjee. Dr. Chatterjee is the author of
A Holistic and High-Performance
approach. He has been studying cybersecurity for over a decade,
authored and edited scholarly papers, delivered talks,
conducted webinars, consulted with companies, and served on a
cybersecurity SWAT team with Chief Information Security
officers. Dr. Chatterjee is an Associate Professor of
Management Information Systems at the Terry College of
Business, the University of Georgia, and Visiting Professor
at Duke University's Pratt School of Engineering.
Hello, everyone, I'm delighted to
welcome you to this episode of the Cybersecurity Readiness
Podcast Series. Today, I'll be talking with Andy Bates, Chief
Development and Strategic Partnership Officer at Global
Cyber Alliance. Andy, welcome. It's great to have you as a
guest on the Cybersecurity Readiness Podcast Series. Thanks
for making time to share your thoughts and perspectives with
the listeners. How about, we get started on a reflective note
where you share with us what got you into cybersecurity? What's
your story?
Brilliant! Well, first of all, thanks for for the
opportunity. And thanks for having me here. So it's it's
great to be with you. And thanks, everyone for listening
in. And yeah, great question. I guess I've been in telecoms all
my life. So I kind of started my career as an engineer and, and
business development. So found myself building secure networks.
And I guess before the term cybersecurity was invented, I'd
probably realized I was on the receiving end of cyber attacks.
So So on the one hand, I think I'm kind of feeling the pain or
felt the pain that I want the audience not to be feeling. And
so that's one of the reasons why I kind of left the commercial
sector and came to GCA as a as a global, not- -for-profit, I
guess, to fight back. And then the then the other thing is, I'm
a great one for asking the really annoying questions like,
like, I guess the average 10 year old would do. So having
built secure networks, and been kind of part of building the
internet. And, you know, the internet's as old as I am, it
was born in 1969, I'm afraid to say and, you know, the first
email, I think, was transmitted in 1972. So it's come a long
way, the internet, we've all come a long way. And I kind of
look at things in the internet and think, surely, we can make
this safer. And as you and the listeners probably know, you
know, the Internet was originally designed for
universities and academic institute's to communicate
together. And it's a wholly different thing now. So yeah, I
look at it at the Internet as a networking engineer and go, we
could, we could make this a lot safer. And just to kind of close
out, you know, you turn on the water at home, and you can drink
water from the tap in most countries. But the internet is
kind of dangerous, you have to buy a firewall, you have to be
on your game, you have to train people. So ultimately, I'd love
the internet to be just as safe as, as the water system for want
of a better word. And, and I think we can get there maybe not
in my lifetime in my career. But yeah, that that's, that's what
gets me out of bed in the morning, I think.
Fabulous. Yeah, we know, we all want to be
able to operate in a safer environment. As you know, it's
great to be digitized. We appreciate the convenience of
electronic capabilities. But now we're also having to deal with
the consequences of the good things that we have created. You
know, the last time we were chatting, you brought up a very
interesting perspective on cyber that I don't often hear. You
talked about reducing the carbon footprint, why not look at
cybersecurity investments from the standpoint of reducing
carbon footprint? Can you expand on that?
Yeah, totally. And I mean, this is not new thinking
maybe. But when I've spoken to people about it, people go,
actually that's that's a new angle. And, and I think the
first thing to say is, you know, we in GCA (Global Cyber
Alliance) and I were talking about this before the recent Cop
conference (held in Glasgow), he said there's a there's a
potential for saying that we've jumped on the bandwagon and the
zeitgeist here because everybody's talking about
carbon. But I guess first of all, you know, people watch TV,
dramas, and detective programs about fighting what are called
physical crime. But nobody gets excited about cybercrime. Nobody
gets excited about online fraud, as you say, we kind of get used
to living with it. For years, in fact, when I was at school, I
remember people talking about climate crisis, and maybe that
was kind of a quiet event. And now that's become acknowledged
and real and visceral and people get angry about carbon, but they
don't get angry about cyber. So I think that's the first thing
to say that I think all of our lives in cyber would be easier
if there was an emotional connection with the problem as
there is with murder, robbery, etc. So, so yeah, we were
looking for different angles to try and make cyber more
interesting and more able to talk to, I want to be able to
have a conversation with my mother about what I do at work.
I'm convinced my mom thinks I'm a spy or run an IT department or
those kind of things so so if we can put cyber into the modern
parlance, which, you know, you talk about in your book, I think
that's, that's an important factor. So, with that back to
the kind of carbon discussion, cybercrime and fraud on the
planet, it's hard to get accurate figures. But generally,
it's accepted that the cost of cybercrime and fraud online
crime is around a trillion dollars a year. So imagine if
there was a country out there whose GDP was a trillion
dollars, that's more than the Kingdom of Saudi Arabia. In
fact, it's approximately the same as the GDP of Canada. So it
is reasonable to say, if there was a bad nation, a rogue nation
on the planet, generating subtle stealing so much money, it must
have a carbon impact. Now, the natural conversation there goes
that well, cybercriminals are using computers, they use
clouds, all of that contributes carbon. And I think that's,
that's true. But if I take a country with a GDP of a trillion
dollars, its carbon output is somewhere between 50 and 100
million tons of carbon. Now, there isn't a rogue nation
that's occupied entirely by criminals. This is their
obviously spread across the nations that exists today. So
think of the good economy, the good economy has to generate
another trillion dollars to make up for that trillion that has
been stolen by the criminals. We can't say that can be carbon
zero, doing that replacement, economic activity has to
generate carbon, and arguably, there's a number of 50 million
tons there. GCA, ourselves, people, good people investing
$25 million to keep GCA up so that we can go find cybercrime,
we think we've saved a little bit of research around a billion
dollars of online crime in the past five years, you rolled that
back using the same kind of formulas, we think that would be
around 100,000 tonnes of carbon. So that's, that's going to be a
good conversation. So that's, that was really the starting
discussion. So you know, some very vague maths there, but I
think the point is, as you say, opens up a different
conversation, rather than just hey, you should change your
passwords, you should buy a firewall, you should train your
staff, which I think a lot of people have been saying for some
time. Not a lot of people have been listening. But But yeah,
that's the starting point.
You know, that's probably a very good way
of looking at the impact of cyber, it goes beyond what we
generally quantify in terms of financial losses, losses to
individuals, and they are all very valid, and we got to
address those. But in the bigger scheme of things, how
cybersecurity attacks are hurting the environment, whether
it's attacks on the infrastructure, and then you,
you gave it a different spin we talked about, we are generating
good carbon to deal with the bad carbon. Yeah.
So let me just to give you a bit of a COVID
analogy. So without naming the names of any vaccine
organizations, clearly generating a billion COVID COVID
vaccines is a good thing. But clearly, that generates carbon.
So there's a use of carbon that I think we'd all be happy with.
So the inverse is clearly if we're allowing people to steal a
trillion dollars, those people a) generate carbon in the
process, but I think more importantly, it's, it's that
theft that we created something in if you like, the good
economy, we've got to create another one to to catch up. And
that's really the the net contribution of carbon.
So if I understand you correctly, when
organizations are trying to justify investments in
cybersecurity, and there are methods and measures, this
should be another dimension to their business case, correct.
That total, go ahead.
So yeah, totally. Um, so yeah, the risk of drawing
an X, Y and Zed axis, I think we can all understand reasonably
how to monetize costs of cyber cyber defense, monetizing the
cost of the consequences are harder. There's obviously
emotional, and if you like human consequences, I think we heard
of several people who committed suicide because of constant
phishing emails and attacks. Clearly those those folks
weren't in a great mental state to start with. But yeah, if we
roll the carbon conversation in as well, it gives another
dimension to that business case. So to give you an example of a
bank I was speaking to recently, obviously, being safe is part of
a bank's business. And again, as you say, in your book, making
cyber part of the cost to do business is important. So
they've grasped that and, and banks, I think get cyber, you
know, they used to have safes to put money in gold in now they
have the equivalent of online safes to keep themselves safe.
But if you asked what the bank strategy was number two in there
is carbon reduction. So this particular IT team and said they
wanted to reduce their attack surface, loads of firewalls,
loads of pin holes into the environment, API's, those kind
of things. And being a bank, they had their own servers and
their own processes. During that, they were struggling to
find the case to remove that infrastructure, that legacy
infrastructure and move forward to arguably a more safe
position. When they, we had this conversation and it was just a
two sentence chat from a webinar not dissimilar to this one I was
doing and they said, Wait, if we add up all the carbon that all
those servers are producing, and our banks number two thing in
its strategy is carbon reduction, suddenly, we've got a
different angle to drive that business case. And frankly, you
know, that what's I think cool, charismatic carbon. So the more
interesting ways of reducing carbon, the carbon trading is at
50 pounds a ton for that more interesting version of carbon.
50 pounds isn't a lot, but and a ton of carbon is similar. But as
I say, if the GCA we if we believe we would have saved
100,000 tons of carbon 50 pounds a ton, that's 5 million. That's
actually the cost to keep GCA running on a per annum basis. So
you know, everything counts in large amounts. I think that was
a, that was one of the rare test cases that I've worked on so far
that allowed an organization to say, this business case now
makes more sense if I put the conversation of carbon in there.
And it was less about the money, it was more about the fact that
the strategy that the CEO of that bank stands on stage with
his shareholders and says, this year, we're going to do these
three things. And thing number two was reduce our carbon
output. And that's that drives shareholder value that drives
customer commitment, and all of that can ultimately be
monetized.
Absolutely, that's a great way of also
showcasing that the organization is environmentally conscious,
environmentally responsible. And that's always a great thing.
Now, along those lines, Andy, as you know that it is the small
and the medium sized enterprises, who are always
struggling for resources, and maybe this carbon reduction
impact argument that might help their case, but still they could
do with help. And I know that you are involved with the Global
Cyber Alliance. So I thought this might be a good opportunity
for you to share with the listeners, what the organization
does, and how, you know how other organizations can benefit
from their offerings?
Yeah, absolutely. So, first of all, one of the
fundamental principles of GCA is that we democratize
cybersecurity. And by that we mean that our belief is that
everybody whether an individual or business has the rights and
the access to good cyber defense. In other words, it's
not just something that's the the reserve of big businesses,
rich people, clever people, and a bit like, without overly
quoting the current global pandemic, once everybody has
access to good health care, then the whole planet is a lot safer.
So it's, it's that kind of position. So GCA has two things.
We have our Capacity and Resilience Program. Today that's
very much focused on producing toolkits. So we produce free
toolkits which are available for businesses, soon to be for
individuals, for journalists, and for election officials. So
that helps people to protect freedom of speech, protect
democracy, but also stay safe online. So, you know, the debate
around a free thing, what value does it have? We nominally think
the value of the toolkit is around $3,000 3000 pounds per
small business, clearly, depending on on how much of
those things they use. So yeah, there's there's a free resource.
So I think, you know, part of today's conversation is about
business case, part is about carbon. So I feel for the small
business, you know, the local pub and chip shop in my in my
village, can't maybe afford high-end cyber defense, they
certainly can't afford to employ a CISO (Chief Information
Security Officer). So some free solutions is a good way of
starting that conversation and moving that chapter forward. As
you'd say the other part of GCA we have a thing called the IT
program, internet integrity, they really develop solutions,
which as I said in my kind of personal introduction and
check-in help the internet itself to be safer. So we have a
large IoT honeypot, we have a platform called Domain Trust.
And we we co-created with IBM and PCH a platform called Quad9.
So guess to come back to the carbon discussion, Quad9 is a
protective DNS platform. So point your DNS to 9.9.9.9. and
you will be safer, you will have another layer of defense. When
we did some testing in our pilot user base, which was a million
users. Today, Quad9 protects around 250 million users. But we
found out that your virus scanner, the load went down by
88 0%. So that's great, because clearly the thing is working,
it's stopping inbound attacks happening. But again, just let's
think of on a on a business angle. If I say to anybody in
the street, would you like your computer to run faster? The
answer is of course going to be yes. So if you get an 80% less
viruses and spam and all kinds of nonsense coming from the
Internet into your computer, it's doing less, that's good
because your computer runs faster. But maybe it uses less
electricity yet to run some numbers around that. But again,
I think that's a good way of of making cyber a different
conversation and a different business case. You know, let's
face it, cyber is a big, geeky, the word cyber probably wasn't
known as an industry, as I said about 10 years ago. Whereas
people do want their emails to be delivered better. People
don't want things to go into junk folders, people do want
their computers to run faster, people do want to pay a cheaper
electricity bill. And if cyber can help them to get to all of
those points, then it becomes more interesting and more
I absolutely couldn't agree with
engaging.
you more. In fact, the more I hear what you say about reducing
the carbon footprint, I feel that that's the kind of pitch
that's gonna go very well with the non technical folks, with
the business folks, the leadership, because everyone
wants to do their share for the overall environment. We are I
would like to believe on a optimistic note that we are
becoming environmentally more conscious.
you've got it. And I think one of the things you say
in your book, one of your key points is that cyber is a team
sport. I'm not sure you quite say like that. But cyber
involves everybody. Carbon, by definition involves everybody,
we all breathe it out, breathe the atmosphere, we all live on
the same planet. So unless you move to the moon, there's no way
out to the carbon conversation. But the problem with cyber is,
it's kind of the job of the CISO. Like, he's got, he's got
cyber, I'll carry on doing the business, I'm the Sales VP, I am
the operations VP, cyber is in the corner over there. And you
know, we find this as the as the Global Cyber Alliance, we get
introduced to CISOs. Whereas actually, if the banks we work
with probably the CMO is the person we most like to talk to,
because we want to give free stuff to their customers, which
makes them safer, which is a great marketing conversation. So
yeah, I think you've hit on it beautifully that you cannot
check out the cop conversation. People do mentally check out the
the cyber conversation, because it is not cool, it's not
interesting, a bit techie, it's not their specialism. So So
again, I think you're right, this is this is a way of joining
the two things into the same sentence.
And, you know, along those lines, and I
think you mentioned you kind of mentioned that in one of our
earlier conversations, you said, you know, can we turn cyber into
a profit center, or a strategic part of the business where we
are, we're approaching cybersecurity investments from
the standpoint of reducing carbon footprint, and that is
considered to be a good strategic objective that aligns
with the other goals and missions of the organization.
Can you expand on that?
Yeah, totally. I mean, I'm, most people who are
in the world of sales that can have trusted advisor sales
conversation is the best place to be. So not everybody can do
this. Not every company can do this. But asking your customer
what their big concerns are about you as an organization or
generally is a very powerful question. So walking up to your
biggest customer with your sales guy and your sales VP, but
bringing the CISO going, hey, I brought my CISO along, we want
to have an open discussion about cyber. Everybody in the world of
cyber, like you and me is always talking about supply chain.
Somehow supply chain is always thought of people who supply
you. Whereas I want to call it a supply circle. Everybody
supplies everybody with something, nobody is at the top
of the supply food chain. Nobody is at the bottom, the smallest
company buys electricity, buys gas buys insurance, the biggest
bank etc, buys things from those people. But the biggest company
sells things to to someone else to small people. So everybody's
a supplier, everybody's therefore a buyer. And we always
say the problem is in the supply chain. So I'll go and get my
procurement department to go beat up on the supply chain to
make them more cybersafe. If you make that the salespersons job
to go into your customers, that's a powerful thing. Because
you're opening up a different conversation. Somebody who walks
up and says, Hello, I've got some products in this place.
That's that's a very basic sales conversation. People would
rather talk about how do I solve your problems, Mr. Mrs.
Customer? And cyber is a problem. Yeah. So if you're
CISOs got an angle on helping to solve your customers problems,
it's a powerful conversation. And guess what their procurement
person is probably about to beat up on you because they've gone
to Cyber Conference where we've all said the supply chain is
where the problem is. So I think, just like the carbon
thing, it opens up a different conversation, opening up
different conversations, drive sales conversations, I'll maybe
don't want to make cyber competitive advantage. But let's
think of telco for a second. You know, my my kind of home stable.
And I'll ask you this question. If you don't mind, Dave, and I
appreciate you asking questions. But would you pay 10 or 20% more
for your home internet provider, if they assured you that it was
90% safer? Absolutely. I would. Kind of no brainer question,
isn't it so straight away. So what's called in the telecom
sector, ARPU, average revenue per user per month. If you knew
you were going to get less scams or just just get less phishing.
I mean, I think isn't 30% of all emails scam phishing stuff. So
you just buying a rubbish product, you know, if I bought
one of the popular fizzy drink brands and one in three cans of
the fizzy drink that I won't mention has gone off or is
faulty or leaks, I'd be super annoyed. But with the internet,
I'm kind of it's just how it is, it's back to my point about
about the water analogy. So telcos an easy way to look at
that you could probably charge more for massive firewall in the
internet, that just means you're safer. I can hear lawyers on the
call getting angst about this, or what about liability? What
about blah, blah, blah. But again, my my opener, and it
comes back to the carbon conversation is very much the
internet, it's all about the problem is yours. It's never the
industries, it's an, you know, your book beautifully touches on
some of the points which people should do, my passionate belief
is that they should do those things. But it shouldn't be the
only line of defense somebody should be be helping these
folks. So I think that's that for telco is one example of how
cyber can become a sales differentiator. But let's think
of other things, you know, if I don't know if if the Wi Fi in
your local restaurant guarantees that you're going to be safer
versus the coffee shop across the road and everything else
neutral, you're going to make an informed decision to go to the
safer environment. So I think there are a whole load of
conversations there where cyber can become more mainstream in
the business. And again, you know, you said this, this in the
book that cyber needs to be everybody's thing. And I think
these kinds of conversations are a way of making it everybody's
thing, rather than saying everybody should do cyber, it
means everybody shouldn't click on this link, everybody should
update their software. And that's good advice. But the kind
of sales conversations allows people to embrace it a lot more.
You know, it's, it's so true, what you
just said. Often, it's how you pitch things. You know, like
somebody said that, you know, don't approach the cybersecurity
conversation, or the cybersecurity communication,
from the standpoint of getting people fearful about it,
approach it in a very positive way. You know, tell them what
they could do and keep it simple have, you know, conversation
should not be complicated. You know, I'm a huge believer that
despite the complexity of anything, there has to be a
simple, easy way of getting the key messages across, you don't
need to, don't need to get the the recipient of the message, to
understand the intricate details. You know, give it to
them at a level that they can relate to give it to them in a
manner that really strikes a chord with them. That that
requires some deliberate thinking, you know, I have
mentioned in the book that we can't afford this check-the-box
approach, yes, here are these requirements, we are meeting
them we are, we've hired this particular vendor who's giving
us this training, we are following through with these
kinds of communications, they're all good guidelines, but you
have to personalize it, you have to customize it, you have to
recognize the company culture, and you know, this approach,
the, you know, reducing the carbon footprint approach, this
could be a way of changing the information security culture,
making it a more integral part of the overall organizational
culture, that's when I think organizations are likely to see
greater benefits over a sustained period of time, as
opposed to making it an information security function
thing, as opposed to making it their problem, I'm in the
business to grow revenue, it is somebody else's problem, to deal
with security, that kind of myopic approach, a siloed
approach doesn't help anybody and you put it beautifully. You
know, we come from carbon, if I may. Yeah. And, and carbon
connects us and you know, the, the pandemic is emphasizing that
and that as much as we would like to do our own thing and
like to operate independently and be profit centers and
showcase how how much better we are than the others; at a much
deeper and a much higher level, you know, everybody's future is
connected in a very deep way. And we have to recognize that
and show the responsibility. So we help us by helping others. So
that's the that's the approach, that's the mindset that needs to
go into the cybersecurity conversation to prevent it from
becoming a technical conversation, which results in
people tuning off. You know what, it's not my thing.
Exactly. I mean, a couple of things to pick up from
what you said and I think I'm probably quoting Ian levy from
from NTSC but when you teach your kids to cross the road, you
teach them to look left look right, look left again or the
other way around. If you're in the USA, you don't teach them
how the internal combustion engine works or kinetic
collision theory. But often the way people teach languages and
the people teach sciences, you got to go with that. So exactly
as you said, the the information that's relevant to people is so
important. And again, at the risk of quoting, I think it's
Dale Carnegie, who said, If you want somebody to be interested
in you, it'll probably take two years, there's nothing better
people really love people talking about them. So if you
want somebody to be interested in you, you got to talk to them
about what they're interested in, then it will take them two
months to have, you know, the conversation, a deeper
conversation, I guess so. So the point that that really is, if I
draw a Venn diagram of people who are interested in cyber, and
then a bigger Venn Diagram of people who are interested in
computers, and then a much bigger circle of people
interested in carbon and the planet, by virtue of human
survival, we're all nominally interested in carbon on the
planet. So if that's just if we're just using carbon as a
different way of introducing cyber into what other people are
interested in, then it means more people will be interested
in us, ie the cyber geeks, and therefore they do something
about it. And there's loads of other subjects that people would
would be interested in. I mean, one of my, the main part of my
job is finding the funding to ngca. People will fund
education, people will fund carbon people, fund veterans,
people don't fund cyber, because that's the job of police surely,
and that's why I pay my tax. So why the heck are you asking me
for money. So again, back to the Dale Carnegie quote, if you're
interested in other people they become interested in you trying
to force them to become interested in you is arguably
takes 10 times the amount of time and effort. And in cyber,
we just don't have that amount of time and effort just to throw
around. So it's much better to find things people are
interested in and, and carbon is a thing that almost everybody is
becoming interested in or needs to become interested in.
You know, this reminds me of a
conversation I had with a senior executive and I started my my
career in corporate. I was a management trainee in this major
British multinational, and as part of our training program, we
had to meet with the company director. So when I walked into
his office, he of course, asked me how I was doing how I was
liking the environment, and then he gave me some advice. And
something that stayed with me was when he said, "Dave I am not
asking you to be committed to the organization to be loyal to
the organization, I'm asking you to be loyal to yourself to be
loyal to your family, and believe me, if you do that, you
will be loyal to the organization." I never quite
understood that then. But when you use the Dale Carnegie
example, you kind of made the same point that make it about
the person make it about their contribution to the world, you
know, their legacy, what is my legacy, my legacy is more than
the job that I do, my legacy is how I contribute to make the
world a better a safer place. And this carbon reduction carbon
emission angle, is a great way of getting there. And so I
think, you know, your approach to this subject on cyber is, is
a welcome approach. And I'd like to probe further about
justifying cyber investments. You mentioned, you made a, you
know, telling statement that nobody wants to fund cyber, but
they want to fund a lot of other things. What recommendations,
what guidance would you like to give to listeners who are maybe
who are, you know, pitching for money for cyber investments or
organizations who are trying to get funding for cyber
investments? What guidance would you give them? What
recommendations do you have for them?
I mean, great question. And to me, that falls
into two questions. So I think there's the CISO in the
corporate who wants to get more investment for the corporate.
And then there's people like me in the not-for-profit world who
are looking to foundations, grant funders, etc. So I guess
the first part is probably most relevant to your audience, your
listeners. I mean, I think anybody who's making a pitch for
money, stakeholder management is super important. And I've had
lots of conversations. And we've done talks on how the CISO is
engaged with the Board. So again, I think getting a Board
level sponsor who's not the IT director who's not maybe the CFO
is a good way forward. We've touched on it already. But when
I was, it feels like a million years ago now when my job was a
chief engineer, and I ran a design team, going out with the
sales VP to talk to customers was powerful for them and
powerful for us. We knew what the customers wanted to do. The
sales VP loved bringing out somebody from a design
department to go in and just be interested in them. So I think
just to reiterate the point we made earlier that the CISO
becoming friends with the sales VP, and the sales VP as the one
who drives the engine of growth of most commercial businesses,
gets you an insider stakeholder there. Just meeting with the
Board and hoping that they're going to give you an infinite
amount of money is crazy. And as you said, anything that's put in
common sense language for anybody so that all of the Board
can understand the conversation has to be the way forward,
having big, geeky technical conversations about things is
super difficult. And let's face it, you don't know if a cyber
attack is going to happen, you don't know how much is going to
be stolen, you don't know the consequences. You also don't
know the carbon consequences of rebuilding something. But I
would say that putting carbon in a business case, and also
putting the human consequences in a business case. So the below
the line things, the bit that the CFO probably won't look at,
I think those are powerful ways of grabbing people's attention.
Most Boards are going to review hundreds of business cases and
loads of ideas, many of which they may seem crazy along rocks
the CISO so so you're you the CISO one of those many people in
that conversation. So anything you can do to make your business
case relevant to everybody on the Board, show that how you're
driving business on the Board, make it simple, but also make it
stand out. And if carbon and the emotional effects of cyber one
of the ways of making people just stop on page three and go,
wait, I'm gonna read this again, this is this has grabbed my
attention, then then that would be my my recommendation. And as
I say with that with the bank, we mentioned who we shall not
name, one of their key corporate strategies is carbon. Every
company's declared what their one, two and three corporate
strategy things are. I'm doubting cybers in there, unless
they're for cyber organization, in which case, it's probably
let's do more cyber. Yeah. So finding out what those
strategies are mapping your business case to align with
those things just makes makes complete common sense.
Not-for-profit world, yeah, if I was talking to a high net worth
individual or talking to foundation, they love education,
they love making sure that diversity is is respected and
improved across all forms of diversity, whether gender, race,
creed, neurodiversity, all super important. People care about
those things. So again, with one of our funders, he wasn't so
interested in cyber, but he was interested in democracy
interested in freedom of speech. So we built a toolkit with him
with his funding and support for journalists. Because if a
journalist gets hacked, and they've got, let's say, 10
million followers, that's a lot of people who are going to be
influenced in a in a big way. So again, that goes back to, again,
the Dale Carnegie quote, this particular funder was interested
in these things, I could have spent two years trying to get
him interested in cyber, much better for us to be interested
in democracy and interested in freedom of speech, and then see
how cyber fits into that. It'll be like we said, at the start of
this call, you know, I'd love to make the internet as safe as the
water industry as safe as the electricity industry, maybe. But
that's, that's going to take quite a while. That's, that's my
passion. But why would anybody be interested in the safety of
water or the safety of electricity, it's kind of just
there. So cyber is a utility, it's a kind of telco, it's an
internet service. So it's not fun, it's not exciting. So
you're much better to engage in what they're already excited
about. And those things need the utilities of electricity, water,
gas, cyber, we're just one of those things, and we therefore
got to make it make it relevant.
True, so true. When I hear you talk about
justifying cybersecurity investments, at a more
fundamental level, I'm reminded of some work I did with a
company many years ago, the company was in the energy
sector, they had this business case process in place, where you
had to justify a strategic investment over a certain dollar
amount, by linking it to at least one of their four value
propositions. If you could not make a compelling argument on
how the proposed initiatives directly or indirectly impacted
those value propositions, the chances of getting funding
significantly diminished. As I reflect on our discussion, I
believe carbon reduction should become one of the value
propositions for every company. When reducing the carbon
footprint becomes one of the key selection criteria, the process
automatically ensures that every initiative and organization
pursues has a direct or indirect impact on reducing the carbon
footprint. Yeah,
no, totally agree. And and I think you've got it in
one, but to expand on it some more. So there's going to be two
types of companies on that the type of company where one of its
three big strategies is to reduce carbon. So it's a no
brainer, as you say, if a business case doesn't have that
in there, why would anybody look at the business case it falls at
the first gate, therefore If you're a CISO, or you're
pitching for some IT project that involves cyber or your
cyber sales organization, you're dumb not to include that in
there. If your company that you work for or you're selling to,
doesn't have cyber in its top three priorities, kind a
surprise, but actually back to the point to make to make one of
100 business cases jump off the page and jump out and grab
somebody by the throat and go, Yeah, I've got this emotional
connection with this thing. Why not put carbon in even if it's
not monetizable, so it doesn't add up to the dollars cents
pounds and pence in the in the balance sheet that's in your
business proposal, if it's in the words that go and by the
way, a net benefit of this is dot, dot dot. I mean, in the UK,
since, since the new year, I've seen two adverts on primetime TV
for kind of pensions, investment things and they say, put your
money with us. And these are some of the things we are doing.
And it's got brilliant pictures of people blowing up coal fired
power stations, building solar panel things, etc. So people are
starting to build this whole thing into their sales messaging
to say, bring your money to me because I'm caring for the
planet. So people are desperate to get these these messages in
there. And the point of reality, you know, if I were talking to
CFOs, on the planet is the whole carbon trading industry, the
whole carbon offset industry is running out of road, you know,
there's only a finite number of trees you can plant and the more
trees you plant, okay, solve the carbon problem today, but it
probably moves the problem to our children and our
grandchildren. Big data center providers now are looking at
putting data providers under the ocean as a way of going carbon
neutral carbon negative for that, for that cooling. So
people are doing really big innovative thinking in terms of
really big investments, I mean, putting a data center for one of
the four big cloud providers under the ocean is a non trivial
conversation, they can have quite hostile environment. So
going back to one of my openers, cybercrime is a trillion dollar
thing. If I go to the, if it were a country, it would be in
the G 20, if not in the G7. G 20, G7 world leaders talk about
these big things. trillion dollar is an eye watering amount
of money. In fact, of the top tech companies on the planet,
they've only recently burst through the trillion dollar
valuation thing. They don't have the revenues of a trillion
dollars. So anything that big, economically in terms of you
know, global macro economic scale, must have must be a big
conversation. So if people like the big data providers are
having really big billion dollar conversations to reduce carbon,
then surely the cyber angle, the cyber carbon angle must be a
conversation that today we're missing. In other words, people
need new ideas in this space, and therefore we're prepared to
pay for those ideas or give people their intellectual
capital give people their time. Because, yeah, you know, I get
back to the point that, although I'm in the cyber industry, we're
both in the cyber industry, it's not that engaging, it can be a
bit boring, saying change your passwords by a firewall,
everybody should be engaged, we should all train our staff. Some
of those things have been repeated quite a bit. Therefore,
cyber needs a new conversation. But also, the carbon reduction
conversation needs new ideas, because people are desperate.
And and we've proved with a recent Cop conference that
people aren't doing enough to solve the carbon problem. So
therefore, a trillion dollar industry for want of a better
word, there must be some solution in there. And I don't
have all the answers. We just at the start of this journey. I'm
just at the start of this journey. We kicked about with
some students, which we worked with from NCSC in the UK over
the summer, we just ran some numbers, and we thought, hey,
there's something in here.
That absolutely I think there's a lot
in there. And we need to change the conversation or reconfigure
the conversation, talking about reconfiguring the conversation,
it brings back memories, and I've been a business school
professor for over two decades. And I've seen how the business
media, they are great at changing the labels to draw
attention to certain phenomenon. For instance, you probably have
heard this business process reengineering was a huge
buzzword for a long period of time. That has evolved to now
what we call business process management, I teach I happen to
teach a class in that area, then E business e commerce even that
that area has gone through evolution from the standpoint of
labeling from the standpoint of scoping the field, what what it
entails what it doesn't. So it helps to refresh the discussion.
You know, come at it with a new pair of eyes or with a different
kind of a mindset. And so I think I really like this
approach of looking at cybersecurity investments
looking at the importance of securing the organization from
the standpoint of reducing carbon footprint, it gives it a
bigger appeal, it makes it environmentally more conscious.
So that conversation takes on a different tone and a hue, if I
may. Well, as, unfortunately, all good things have to come to
an end, this episode is also coming to an end. But I'd like
to give you an opportunity to wrap this up with some final
thoughts with some summaries, whatever you want.
I mean, so again, thanks. Thanks for the time.
Brilliant conversation. So really to say is, it's early
days. So this is a thought we've kind of had in 2021 2022. So
hopefully, we can report back in and you can follow the GCA and
see how things are going. I think, for me, you've hit on a
good point there. I think the word cyber is probably 10 years
old. So as you say, relabeling some things or rebooting, I
think various films that were out 20 years ago just just been
remade. So I'm not suggesting we call it cyber 2.0. But But yes,
when when the thing has existed for 10 years, we need to up the
excitement, we need to up the engagement. And I think one of
the things you've talked about his key message for the regular
folks, and I don't think we have enough of those. So I think if
there was one key message for the regular folks is that
everybody is part of somebody's supply chain, and cyber matters
to everybody. And if if we acknowledge that we're not
everybody's not just a buyer or something, they're also a seller
or something. And we can put cyber into the sales
conversation, they get cyber more mainstream in the business,
which we all acknowledge it needs to be. And the closing
point of that is, yeah, as we said, there's, there's no escape
room for carbon. Unless we all go to the moon, or one of the
famous billionaires manages to build a rocket and completely
leave the planet, leaving a whole lot of carbon behind us,
he does it. And we're kind of stuck on this planet. And we all
love it. So we're all in this together. And the more we can
use that conversation, to realize that we're actually all
in it together with cyber and cyber is stealing a trillion
from our planet's economy every year. tying those two together
to get as emotionally connected with both of those problems has
to be a good thing. So So hopefully, that's been useful.
But again, we'll keep the conversation going elsewhere and
hopefully report back in and see how we can drive that forward.
Well, thank you very much, Andy, for your
time. This was truly a great conversation.
Thank you. Thanks again.
A special thanks to Andy Bates for his
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