Making Cybersecurity Communication Effective

Cybersecurity communication should be simple, immersive, attractive, continuous, and multi-channel, says Marcin Ganclerz, a subject matter expert. He passionately argues for creating a 'culture of enablement and not fear' so employees can play a vital role in enhancing cybersecurity communication effectiveness. Marcin also shares several examples and best practices in support of his recommendations.

Time Stamps

00:42

Martin, how about sharing with listeners a bit about your professional and cybersecurity journey?

03:10

How about we start with some challenges and hurdles that are associated with effective cybersecurity communication.

07:18

What would you consider are the key elements or attributes of effective cyber communication?

13:43

So let's talk about some best practices or guiding principles that you see out there.

22:56

You said the education about cybersecurity should be permanent. Tell us a little more about that.

38:29

So I'd like to ask you to start wrapping this up by sharing some key messages, some final thoughts, whatever you'd like to share with the listeners

Memorable Marcin Ganclerz Quotes

"The technical experts suffer from the curse of knowledge."

"We should show employees, show users, why cybersecurity is so important for them. And I think the best way to do it is to show them that it applies to their personal life."

"Cybersecurity communication should be simple, immersive, attractive, permanent, and multi-channel."

"When we treat people as a strong link, they act as a strong link."

"Concentrate on building a culture of enablement, rather than a culture of fear."

"People love to feel valued. They want to be an important part of the cybersecurity system."

"If you have the right culture, people will feel responsible for cybersecurity, they will feel like a vital part of the cybersecurity system and they can be your really valuable asset. But remember, you have to educate them, train them and reward them, not blame them."

"Employees can be valuable assets for the organization, but we have to educate them, train them, and reward them."

"So if you want to build a great culture in your organization, you have to reward your employees, show them that they are important."

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